Stargap Pty Ltd, trading as Adventure Out Australia is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on,sell or swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalize your shopping experience with us, that's all.
Whenever you use our web site or any other web site, the computer on which the web pages are stored (the web server) needs to know the network address of your computer so that it can send the requested web pages to your internet browser. The unique network address of your computer is called its 'IP address' and is sent automatically each time you access any internet site. From a computer's IP address it is possible to determine the general geographic location of that computer, but otherwise it is anonymous. We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Adventure Out Australia uses personally identifiable information for essential communications, such as emails, accounts information and critical service details. We may also use this information for other purposes including some promotional emails. If at any time a customer wishes not to receive such correspondence they can request to be removed from any mailing lists by emailing us at [email protected]
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
Links on the Adventure Out Australia site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.adventureout.com.au.
We reserve the right to modify this privacy statement at any time, so please review it frequently.
When purchasing from Adventure Out Australia your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our office at [email protected]
Adventure Out Australia uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.
- Payments are fully automated with an immediate response.
- All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax) and postage. Product prices are regularly updated when price changes are received from our suppliers.
- Your complete credit card number cannot be viewed by Adventure Out Australia or any outside party.
- All transactions are performed under 128 Bit SSL Certificate.
- All transaction data is encrypted for storage within eWAY's bank-grade data centre, further protecting your credit card data.
- eWAY is an authorised third party processor for all the major Australian banks.
- eWAY at no time touches your funds. All monies are directly transferred from your credit card to the merchant account held by Adventure Out Australia.
If you have any queries about this site or these terms and conditions, please contact Adventure Out Australia on +61 (8) 9472 3919 or by e-mailing us at [email protected]